Delivery Information

As long as the items ordered are in stock, we shall endeavor to have these delivered to your specified address within 48 hours. When items are not in stock, they will be placed on back order and sent to you at the earliest availability. Should the lead time be longer than 7 days, we shall contact you to inform you of such. Please feel free to contact us if you need to receive your item(s) by a specific delivery date or if the order is urgent.

Mainland UK Carriage Terms

Orders under £300 (excluding VAT) we charge £6.95 per order.

Orders over £300 (excluding VAT) we supply free carriage.

Offshore Carriage Terms

Areas which are not Mainland UK destinations include the Isle of Wight, Isle of Man, Isle of Scilly, Highlands, Jersey, Guernsey, Inner and Outer Hebrides, Orkneys, Shetland and the Republic of Ireland. These may be subject to an additional delivery charge. However, should you prefer, we would be more than happy to deliver your order to a Mainland UK destination for you to then arrange further shipping from. This is often dependent on the quantity of goods to be delivered and we shall contact you to provide you with the best carriage price we can offer at the time of receiving your order.

VAT

Carriage and packing charge is classed as a service and as such is subject to VAT.

If you have any questions regarding our delivery information, please call our Customer Services Team on 01727 226822 or email us at sales@mellcrest.com.